Frequently asked questions

We will be open on Saturday, November 22nd and then every day until Christmas or we sell out of trees.

We are open Monday to Saturday 10am till 6pm, and Sunday 10am till 5pm.

We sell Nordman Fir cut Christmas trees, the Nordman Fir is known for there reduced needle drop and stunning appearance.

Its best to store your tree either outside or in a garage until you are ready to put it up. When you do put it up try and pick a place away from things like a fire or radiator as this will dry it out, cut an inch off the bottom to help with water uptake and place in a water-holding stand. Please check the water daily as they can drink quite a lot. If you have underfloor heating it is advisable to try and raise the tree off the floor by placing it on a small table or something similar to get it away from the heat. Caring for Your Christmas Tree To ensure your Christmas tree remains fresh throughout the Christmas period, follow these simple care instructions: Storage: • Store the tree outdoors or in a garage until you're ready to display it. This will help maintain its freshness and prevent it from drying out prematurely. Placement: • Choose a location away from heat sources, such as fireplaces or radiators. Excessive heat can cause the tree to dry out and lose its needles. Watering: • Cut an inch off the bottom of the tree's trunk at a 45-degree angle. This will improve water uptake. • Place the tree in a sturdy, water-holding stand. Fill the stand with water and check the water level daily. Christmas trees can drink a surprisingly large amount of water, so ensure it remains hydrated. Underfloor Heating: • If your home has underfloor heating, place the tree on a small table or similar surface to elevate it from the heat source. This will prevent the roots from drying out. By following these simple guidelines, you can ensure your Christmas tree remains beautiful and fresh throughout the holiday season.

Yes, we do, alongside the trees, we sell Wreaths, Garlands, water-holding stands and decorations.

Yes, alongside cash we take chip and PIN and contactless payments from all major credit and debit cards, including Visa, MasterCard and American Express, as well as payments through Samsung Pay, Apple Pay and Google Pay.

Visit Us at East Grange Farm We're excited to welcome you to East Grange Farm, your one-stop shop for all things Christmas! Location: East Grange Farm High Shincliffe Durham, DH1 2TB Directions: • From the A1: Take Junction 61 of the A1 and follow the signs for Durham City. We are about 1 mile after the Jet garage on the right. • From Durham City: Head south on the A177 towards towards Bowburn. We are about 2 miles outside the city on the side of the main road What3words: ///blend.vibe.rates (https://w3w.co/blend.vibe.rates) Parking: Ample free parking is available on-site. Christmas Lights and Signs: Look for our festive Christmas lights and signs at the road end. We're open Monday to Saturday from 10am to 6pm and Sundays from 10am to 5pm. We look forward to seeing you soon!

We are 2 miles south of Durham City and 2 miles north of junction 61 of the A1 on the side of the A177 opposite the village of High Shincliffe. We will have plenty of signs so that you can find us. A link to us on google maps is here.(https://g.page/eastgrangechristmastrees?share) Our what3words is blend.vibe.rates (https://w3w.co/blend.vibe.rates)

If you have a question that isn't answered here then chances are we have missed something important, so please ask so we can update our FAQ's. We can be contacted by email: hello@eastgrange.com or contact us on our Facebook (http://www.facebook.com/eastgrangechristmastrees)page.