Frequently asked questions

We have released tickets during October for the 11th/12th, 18th/19th and 24th-27th with entry times between 10am and 4pm. If you fancy bringing a torch along and doing some twilight pumpkin picking then we have our Twilight and Torchlight events which are running on 18th, 24th and 25th with entry between 4pm and 6pm. We ask that the site is clear 2 hours after last entry. We will release more tickets once we know that there will be enough pumpkins to do so. We will keep everyone updated on this via social media and also by emailing those people that have subscribed to receive emails. You can do this via the contact page of the website.

We ask that you leave the site 2 hours after last entry.

We are open the following dates: Saturday 11th and Sunday 12th Saturday 18th & Sunday 19th Friday 24th onwards until we sell out of pumpkins. We also have some late night Twilight and Torchlight events running on 18th, 24th and 25th. We will only release tickets for the amount of pumpkins we can comfortably sell without running out.

We have plenty to entertain you this year! Aside from the fact that we have 20 acres of field full of over 10 varieties of punpkins from you to choose from, we also have ....... - Facepainting (every day except Saturday 11th October) - Hot and cold food served daily - Our bar will be open at selected times - Large marquee incase of poor weather - Fairground rides - Photo ops - Can you find the golden pumpkin - we hide it multiple times each day and children that bring it back will win a pack of sweets - Pick up some treats from our local business stands - Donut Stand

Yes, tickets are required. These can be booked via the ticket page of the website. For the pumpkin picking, one ticket is required PER CAR not per person. If you are walking in from surrounding villages, you need one ticket per group. You can get your ticket by clicking on the link below or in the top bar. Tickets(javascript:void(0))

The pumpkin picking is £5 per car or per walk in group. Please DO NOT buy tickets per person. It does not matter how many people are in the car or the walk in group. You will receive a wrist band which you will need to hand in when you pay, which allows your group to redeem the £5 back off the total of the pumpkins. When you purchase your tickets, you will be asked to check a box to confirm that you do not have selected the right amount of tickets that you need. We wouldn't want anybody to miss out on tickets.

We are located at East Grange Farm, High Shincliffe, Durham, DH1 2TB. What3words location: prom.inch.glove Please do not follow the satnav up Strawberry Lane, as this will take you to a different address which is a private residential property and we share the same postcode with. We are the turn in off the A177 just to the south of strawberry lane. We will have plenty of signs at the road end so you know where we are.

We are 2 miles south of Durham City and 2 miles north of junction 61 of the A1 on the side of the A177 opposite the village of High Shincliffe. We will have plenty of signs so that you can find us. A link to us on google maps is here.(https://g.page/east-grange-pyo?share) What3words location: prom.inch.glove Please do not go past the no entry signs at Strawberry Lane. We share the same postcode as this address but you cannot get access to the site from there. Keep heading towards Bowburn, away from Durham City and you will see the entrance clearly signposted.

Its simple! 1. Purchase a ticket online 2. Arrive within your chose timeslot 3. Make sure that you are wearing suitable clothing and footwear - we don't close for the weather 4. When you arrive head for the carpark 5. Grab a wheelbarrow for your pumpkins 6. Make sure your ticket is ready to checkin 7. Head through to the field and pick your perfect pumpkin 8. Have fun! 9. Head back to the tent to pay, grab some food, go on the fairground rides, have your face painted or a souvenier from our caricaturist 10. Most importantly - enjoy yourselves!

No, sorry we can't allow dogs on the pumpkin patch or in the carpark due to health and safety reasons. The only exception is medical assistance or guide dogs.

Yes, alogside cash we take chip and PIN and contactless payments from all major credit and debit cards, including Visa, MasterCard and American Express, as well as payments through Samsung Pay, Apple Pay and Google Pay.

We sell our pumpkins by size starting at £1 for the smallest and going up to £12 for the really big ones.

The pumpkins are picked in the field that they are grown so there is a chance that it may be muddy especially if there has been a shower. Please wear appropriate footwear such as wellies or outdoor boots.

Yes, there is plenty of parking right next to the pumpkin patch. Please drive slowly as it is a grass field and could be uneven or muddy. Please ensure that you do not leave valuables in your car. We cannot accept any liability to any customers, other visitors or their children for theft or damage (however caused) to vehicles or their possessions whilst in the car park.

Yes, we have toilets including disabled toilets and baby changing.

Yes, we do, these are located inside the disabled toilets.

Yes, please take as many photographs as you would like. Don't forget to tag us in them on Facebook (https://www.facebook.com/eastgrangedurham)and Instagram (https://www.instagram.com/eastgrange/)so we can like them too.

If you have a question that isn't answered here then chances are we have missed something important, so please ask so we can update our FAQ's. We can be contacted by email: hello@eastgrange.com (mailto:richard@eastgrange.com?subject=PYO Pumpkin FAQ's)or contact us on our Facebook (https://www.facebook.com/eastgrangedurham)page.

Tickets are not refundable. If you cannot make your booked slot, you can log into your acocunt up to 48 hours before the original date and amend your booking by scrolling to the bottom of the ticket confirmation and selecting the 'manage my booking' tab.