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Frequently asked questions
Pumpkin
What are your opening times?
We released tickets in October for the 10th/11th and 17th/18th, with entry times between 10am and 4pm.Please ensure the site is clear 2 hours after the last entry.We will release more tickets once we know there will be enough pumpkins. We will keep everyone updated via social media and by emailing those who have subscribed to receive emails. You can do this through the website's contact page.
What dates are you open?
We are open on the following dates:Sunday 4thSaturday 10th and Sunday 11thSaturday 17th & Sunday 18thWe will add more dates closer to the time. Please check our tickets section.We will only release tickets for the number of pumpkins we can comfortably sell without running out.
Whats on at the pumpkin picking this year?
We have plenty to entertain you this year!In addition to our 20-acre field with over 17 varieties of pumpkins for you to choose from, we also have .......- Hot and cold food served daily- Our bar will be open at selected times- Large marquee in case of poor weather- Fairground rides- Photo ops- Can you find the golden pumpkin? We hide it multiple times each day, and children who bring it back will win a pack of sweets- Pick up some treats from our local business stands- Doughnut Stand
Do I need to book tickets?
Yes, tickets are required. These can be booked via the ticket page of the website.
For the pumpkin picking, one ticket is required PER CAR not per person. If you are walking in from surrounding villages, you need one ticket per group.
You can get your ticket by clicking on the link below or in the top bar.
Tickets
How much are tickets?
Pumpkin picking is £5 per car or per walk-in group. Please DO NOT buy tickets per person. It doesn't matter how many people are in the car or the walk-in group. You will receive a wristband, which you will need to hand in when you pay, allowing your group to redeem the £5 off the total cost of the pumpkins. When you purchase your tickets, you will be asked to check a box to confirm that you have selected the correct number of tickets. We wouldn't want anybody to miss out on tickets.
Where are you?
We are located at East Grange Farm, High Shincliffe, Durham, DH1 2TB.What3words location: prom.inch.glovePlease do not follow the satnav up Strawberry Lane, as this will take you to a different address, which is a private residential property and shares the same postcode as ours.We are the turn-off from the A177, just south of Strawberry Lane.We will have plenty of signs at the road end so you know where we are.
How do we find you?
We are 2 miles south of Durham City and 2 miles north of Junction 61 on the A1, on the A177 side opposite the village of High Shincliffe. We will have plenty of signs so that you can find us. Here's a link to us on Google Maps.What3words location: prom.inch.glovePlease do not go past the no entry signs at Strawberry Lane. We share the same postcode as this address, but you can't access the site from there. Keep heading towards Bowburn, away from Durham City, and you will see the entrance clearly signposted.
How does it work?
It's simple!Purchase a ticket online.Arrive within your chosen time slot.Make sure that you are wearing suitable clothing and footwear - we don't close for the weather.When you arrive, head for the car park.Grab a wheelbarrow for your pumpkins.Make sure your ticket is ready for check-in.Head through to the field and pick your perfect pumpkin.Have fun!Head back to the tent to pay, grab some food, go on the fairground rides, and have your face painted or pick up a souvenir from our caricaturist.Most importantly - enjoy yourselves!
Can i bring my dog?
No, sorry, we can't allow dogs on the pumpkin patch or in the car park for health and safety reasons. The only exception is medical assistance or guide dogs.
Do you take card payments?
Yes, alongside cash, we accept chip and PIN and contactless payments from all major credit and debit cards, including Visa, MasterCard, and American Express, as well as payments through Samsung Pay, Apple Pay, and Google Pay.
How much are your pumpkins?
We sell our pumpkins by size, from £2 for the smallest to £12 for the really big ones.
Will it be muddy?
The pumpkins are picked in the field where they are grown, so it may be muddy, especially if it has rained. Please wear appropriate footwear such as wellies or outdoor boots.
Is there parking?
Yes, there is plenty of parking right next to the pumpkin patch. Please drive slowly as it is a grass field and could be uneven or muddy.Please do not leave valuables in your car. We cannot accept any liability to any customers, other visitors or their children for theft or damage (however caused) to vehicles or their possessions whilst in the car park.
Do you have toilets?
Yes, we have toilets, including accessible toilets and baby changing facilities.
Can we take photographs?
Yes, please take as many photographs as you would like. Don't forget to tag us in them on Facebook and Instagram so we can like them too.
Wait, I have another question!"
If you have a question that isn't answered here then chances are we have missed something important, so please ask so we can update our FAQ's. We can be contacted by email: hello@eastgrange.com or contact us on our Facebook page.
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