Frequently asked questions
What are your opening times?
We will be opening 9 am - 3 pm every day. (last entry is 3pm)
How do we find you?
We are 2 miles south of Durham City and 2 miles north of junction 61 of the A1 on the side of the A177 opposite the village of High Shincliffe. We will have plenty of signs so that you can find us. A link to us on google maps is here.
Where are you?
We are located at East Grange Farm, High Shincliffe, Durham, DH1 2TB.
Please do not follow the satnav up Strawberry Lane, as this will take you to a different address. We are the turn in off the A177 just to the south of strawberry lane. We will have plenty of signs at the road end so you know where we are.
Will it be muddy?
The pumpkins are picked in the field that they are grown so there is a chance that it may be muddy especially if there has been a shower. Please wear appropriate footwear such as wellies or outdoor boots.
Is there parking?
Yes, there is plenty of parking right next to the pumpkin patch. Please drive slowly as it is a grass field and could be uneven or muddy.
Please ensure that you do not leave valuables in your car. We cannot accept any liability to any customers, other visitors or their children for theft or damage (however caused) to vehicles or their possessions whilst in the car park.
How much are your pumpkins?
We sell our pumpkins by size starting at £1 for the smallest and going up to £9 for the really big ones.
Do you take card payments?
Yes, alogside cash we take chip and PIN and contactless payments from all major credit and debit cards, including Visa, MasterCard and American Express, as well as payments through Samsung Pay, Apple Pay and Google Pay.
Wait, I have another question!
If you have a question that isn't answered here then chances are we have missed something important, so please ask so we can update our FAQ's. We can be contacted by email: email@example.com or contact us on our Facebook page.
Can i bring my dog?
No, sorry we can't allow dogs on the pumpkin patch or in the carpark due to health and safety reasons.
What dates are you open?
We are open from Friday the 16th of October till Saturday the 31st of October. (We may have to close before this date if we sell out of pumpkins or the weather makes the site unsafe).
Do you have toilets?
Yes, we have toilets including disabled toilets and baby changing.
Do you have baby changing facilities?
Yes, we do, these are located inside the disabled toilets.
Can we take photographs?
Do I need to book tickets?
Yes, tickets are required this year. this is to help us with track and trace for COVID 19.